Where do save files live? I have one that gets this crash within 30seconds-5minutes of loading. I dont know if its a problem with my system, or just some random combination of variables in game. Hello, this thread should help you find a back up if you're still having issues with your design crashin...

If you're having difficulties getting PCB123 to install on your PC running Windows Vista, 7, or 8 you may want to try disabling UAC (User Access Control) during the install.

instructions on disabling UAC

Making mounting holes in PCB123 is very easy. Simply select the "add pin" tool, and put a check in "non plated" on your edit panel and then select the proper hole size. After this, simply place the holes where you need them on your board.

Holding down the Ctrl key while routing your trace, you can make it go at an angle other than the defaul 45 or 90º PCB123 wants to snap to.

Hello,

This is a known issue with the schematic and has been reported to the devs. We hope to have this resolved in a future update.

Thank you,

Eric

Does your order keep getting put on hold for insufficent inner layer clearances or your outer layer pads are too small and you're just not sure what this means? Here is an inner layer clearance http://www.sunstone.com/images/Content/inner-layers01.gif Here is a outer layer pad http://www.sunstone.co...

Often we see customers submit designs with copper leading up to or close to the edge of the board. This can result in non functional boards after it has been routed. We request a minimum backset of .020" (or .010" on outer layers with Full Feature) to avoid manufacturing issues. As always, a list of...

I am using the LTV-817S footprint from the Sunstone website for my PCB but when I run DRC it shows the error: One Components overlap Error. Any inputs for that? Yes, this is not a problem with the part. You can find more information regarding the error with this thread: http://forum.sunstone.com/un...

We are aware a new bug was introduced with the 4.1.20 when a user goes into add part and in and out of the properties of a part the software will freeze and crash. properties.JPG This has been reported to our developers and we hope for an update soon. We thank you for your patience as we resolve thi...

While trying to export a .DXF file with 4.1.20 you may receive an error message "Board object missing user preferences". It appears there is an installation issue that occurs during the update. The fix for this is simple. Just navigate to your PCB123 installation directory and delete the Plugins fol...