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Re: Save 15-25% with Extended Lead Times

Hello Jean, Thank you for your interest in Sunstone. If you visit our website http://www.sunstone.com, you should be able to find new content. If you wish to speak directly to Molly I would recommend that you email her at mohara@sunstone.com. She might be able to find you even more new stuff that yo...
by Robert Ohanesian
Thu Dec 31, 2015 12:01 pm
 
Forum: PCB Manufacturing Topics
Topic: Save 15-25% with Extended Lead Times
Replies: 2
Views: 5302

Re: Regenerate Mechanical Layer

You can also right click on your board and hit the generate mechanical layer option.
by Robert Ohanesian
Mon Nov 23, 2015 3:56 pm
 
Forum: General PCB123 Discussion
Topic: Regenerate Mechanical Layer
Replies: 2
Views: 61513

PCB123 Walk-Through

Introduction Thank you for your interest in PCB123. With all the curiosity in our software, we find that many of the questions we receive are about simple set up of a board. While we do have a manual on some of the more complicated issues and an online forum for general questions, there is no true w...
by Robert Ohanesian
Tue Jun 09, 2015 9:00 am
 
Forum: General PCB123 Discussion
Topic: PCB123 Walk-Through
Replies: 0
Views: 48997

Re: Updated: PCB123 Parts Creation Process

These are all issues resulting from the user side. For the first two problems it means that you do not have authority on your computer to access the folders necessary to save a part. You will need to have your IT person fix this to make sure you have the administrator rights to save to your computer.
by Robert Ohanesian
Wed Feb 25, 2015 1:25 pm
 
Forum: General PCB123 Discussion
Topic: Updated: PCB123 Parts Creation Process
Replies: 6
Views: 85929

Re: PCB123 v5.1.0 has been released

These are all issues resulting from the user side. For the first two problems it means that you do not have authority on your computer to access the folders necessary to save a part. You will need to have your IT person fix this to make sure you have the administrator rights to save to your computer...
by Robert Ohanesian
Wed Feb 25, 2015 1:23 pm
 
Global announcement: PCB123 v5.1.0 has been released
Replies: 14
Views: 86781

Re: PCB Layout Help

This sounds like you need more help than Sunstone can provide. I would recommend you try a design firm. They will be able to handle your needs a lot better. Here is a link to a few of our recommendations.
http://www.sunstone.com/pcb-support/pcb-designers
by Robert Ohanesian
Wed Feb 25, 2015 1:20 pm
 
Forum: Schematic and Layout Parts (Libraries)
Topic: PCB Layout Help
Replies: 1
Views: 3462

Re: How to Order PCB with gold-plated edge connector

You can specify this in a readme file, either as a .txt or a .pdf file. If this is a hard gold connector you will need to order this through our Custom Quote service. I would recommend submitting it through that service.

Sunstone PCB Custom Quote.
by Robert Ohanesian
Wed Feb 25, 2015 1:17 pm
 
Forum: PCB Manufacturing Topics
Topic: How to Order PCB with gold-plated edge connector
Replies: 2
Views: 4984

Re: Failure of new part creation

This is happening because you do not have access to the files that you are supposed to save the parts to. Are you the administrator on your computer? You will need to make sure that you have the authority to save to your computer. You should talk to your IT guys about fixing this on your side.
by Robert Ohanesian
Wed Feb 25, 2015 1:15 pm
 
Forum: General PCB123 Discussion
Topic: Failure of new part creation
Replies: 2
Views: 40074

Re: V5.1.2 and V5.1.3 don't keep track of recent files

When you open up PCB123 there shoud be a list of recently used PCB123 files. This sounds like a problem with your operating system. The software should just automatically go to the file you recently opened. If you have never opened the file before you might have to navigate the path to the files.
by Robert Ohanesian
Thu Jan 29, 2015 12:17 pm
 
Forum: General PCB123 Discussion
Topic: V5.1.2 and V5.1.3 don't keep track of recent files
Replies: 1
Views: 37067

Re: Incorrect routing

You can click on the Select Part button on the top of the screen. I am attaching a picture of what this will look like.
by Robert Ohanesian
Fri Jan 23, 2015 11:16 am
 
Forum: General PCB123 Discussion
Topic: Incorrect routing
Replies: 3
Views: 37469
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